Graco - Third Party Interface Outage – Szczegóły incydentu

Third Party Interface Outage

RozwiązanyPoważna awaria18 godzin 36 minut

Dotknięty

Pulse DMS Integrations

Poważna awaria z 9:27 PM do 4:03 PM

Graco Integration Services

Poważna awaria z 9:27 PM do 4:03 PM

Third Party Connector Service

Poważna awaria z 9:27 PM do 4:03 PM

  • RozwiązanyUTC

    This incident has been resolved.

    The outage was caused by an issue within our cloud infrastructure that prevented a service component from restarting correctly following routine maintenance activities. To prevent a similar issue from occurring in the future, we have implemented immediate safeguards and are making additional improvements to our deployment and retention processes. These changes will ensure that required service components remain available during maintenance and system updates.

     

  • AnalizaUTC
    We are currently investigating this incident.