Graco - Third Party Interface Outage – Details zu Vorfällen

Alle Systeme betriebsbereit

Third Party Interface Outage

GelöstSchwerer Ausfall18 Stunden 36 Minuten

Betroffen

Pulse DMS Integrations

Schwerer Ausfall aus 9:27 PM zu 4:03 PM

Graco Integration Services

Schwerer Ausfall aus 9:27 PM zu 4:03 PM

Third Party Connector Service

Schwerer Ausfall aus 9:27 PM zu 4:03 PM

  • GelöstUTC

    This incident has been resolved.

    The outage was caused by an issue within our cloud infrastructure that prevented a service component from restarting correctly following routine maintenance activities. To prevent a similar issue from occurring in the future, we have implemented immediate safeguards and are making additional improvements to our deployment and retention processes. These changes will ensure that required service components remain available during maintenance and system updates.

     

  • AnalyseUTC
    We are currently investigating this incident.